Delivery Information
Delivery Information
At House Of Chrysos, we are committed to delivering every fragrance safely, securely, and as quickly as possible. Every order is carefully packed using premium packaging materials to ensure it reaches you in perfect condition.
Order Processing
- Orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays are processed on the next working business day.
- During festive seasons, promotional campaigns, or product launches, processing may take slightly longer.
Estimated Delivery Timeline
Order Tracking
Once your order has been dispatched, you will receive:
- Shipping Confirmation Email
- WhatsApp Order Update (where applicable)
- Tracking Link
Use the tracking link anytime to monitor your shipment.
Shipping Charges
Shipping charges (if applicable) are displayed during checkout before payment.
House Of Chrysos may also offer free shipping during promotional campaigns and seasonal offers.
Delivery Attempts
Our logistics partner will make multiple delivery attempts before returning the shipment.
Your shipment may be returned if:
- Incorrect delivery address is provided.
- Incorrect mobile number is entered.
- The recipient is unavailable during delivery attempts.
- The shipment is refused at the time of delivery.
Additional shipping charges may apply for re-dispatch of returned shipments.
Address Modification
Address changes can only be requested before your order has been dispatched. Once shipped, address modifications cannot be guaranteed.
Before You Place Your Order
- Complete Delivery Address
- Correct PIN Code
- Nearby Landmark (if applicable)
- Active Mobile Number
Need Assistance?
If you have any questions regarding your shipment or delivery, our customer support team will be happy to assist you. Thank you for choosing House Of Chrysos.