Terms of Service
Terms & Conditions
Welcome to House Of Chrysos. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our services.
Acceptance of Terms
By browsing this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, Refund Policy, and other applicable policies published on this website.
Eligibility
- You must be legally capable of entering into a binding contract.
- You agree to provide accurate and complete information while placing an order.
- You are responsible for maintaining the confidentiality of your account credentials.
Product Information
We strive to display product descriptions, images, pricing, and fragrance information as accurately as possible. Minor differences in packaging, colour, or batch variations may occur and do not constitute a product defect.
Pricing
All prices displayed on the website are subject to change without prior notice. Applicable taxes and shipping charges, if any, will be calculated during checkout.
Orders & Payments
- Orders are confirmed only after successful payment or order verification.
- House Of Chrysos reserves the right to cancel any order due to pricing errors, stock unavailability, suspected fraud, or technical issues.
- If an online payment has been successfully processed for a cancelled order, the eligible amount will be refunded according to our Refund Policy.
Shipping & Delivery
Delivery timelines provided on our website are estimated and may vary due to courier operations, weather conditions, public holidays, remote locations, or circumstances beyond our control.
Customers are responsible for providing an accurate delivery address and active contact details to ensure successful delivery.
Returns & Refunds
Returns, replacements, and refunds are governed by our Return & Replacement Policy and Refund Policy. Customers are encouraged to review these policies before placing an order.
Due to hygiene and product integrity reasons, opened or used perfume products are generally not eligible for return or refund unless otherwise specified.
Intellectual Property
All website content, including logos, product names, text, graphics, photographs, videos, icons, and designs, is the exclusive property of House Of Chrysos or its respective licensors.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
Prohibited Activities
- Using the website for unlawful purposes.
- Attempting unauthorized access to our systems.
- Uploading malicious software or harmful code.
- Providing false or misleading information.
- Violating any applicable laws or regulations.
Limitation of Liability
House Of Chrysos shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website, products, or services, except where required by applicable law.
Our maximum liability shall be limited to the value of the order purchased through our website.
Changes to These Terms
House Of Chrysos reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this page, and continued use of the website after such changes constitutes your acceptance of the revised terms.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact our customer support team. We appreciate your trust in House Of Chrysos and are committed to providing a secure, transparent, and enjoyable shopping experience.